HTX Login — Quick Start Guide
This guide explains how to sign in to your HTX account quickly and securely. It covers the standard email/password flow, two-factor authentication (2FA), recovery options, and immediate steps to take if you suspect unauthorized access.
Step 1 — Navigate to the official HTX login page
Open your browser and go to the official HTX website. Always verify the URL carefully — look for the secure HTTPS lock and confirm the domain reads htx.com or the exact domain given by HTX official communications.
Step 2 — Enter your email and password
Type your registered email address and your strong, unique password into the login form. If your browser offers password suggestions, prefer a reputable password manager rather than storing passwords in the browser itself.
Step 3 — Complete two-factor authentication (2FA)
If you have 2FA enabled (recommended), you will be prompted for a code. Use an authenticator app such as Google Authenticator, Authy, or a hardware security key (FIDO2) if HTX supports it. Avoid using SMS 2FA where possible — authenticator apps and hardware keys are more resistant to SIM swap attacks.
Step 4 — Review device trust prompts
HTX may offer to "remember this device" or keep you signed in. Only choose this option on personal devices that are physically secure. Avoid enabling persistent login on public or shared computers.
Step 5 — Post-login safety check
After logging in, review your account dashboard for any unfamiliar activity. Check withdrawal addresses, open orders, API keys, and connected apps. If you see anything unexpected, log out immediately and contact HTX support.
Why security matters
Cryptocurrency accounts control bearer assets. Access to your HTX account can allow transfers, trades, and withdrawal of funds. Following a few routine security steps dramatically reduces the risk of theft or unauthorized access.
Troubleshooting & common login issues
If you can't access your HTX account, follow these recommended steps and checks that typically resolve most issues:
- Forgot password: Use the HTX "Forgot password" flow. Confirm the reset email originates from the HTX domain before clicking any links.
- 2FA lost or reset device: Use your 2FA recovery codes kept in a secure place. If you don't have them, follow HTX account recovery which may require identity verification.
- Account locked: Wait for the lockout window to expire or contact support if you suspect account compromise.
- Browser issues: Clear cache, disable browser extensions (ad blockers and privacy tools sometimes interfere), or try another trusted browser or private window.
After a suspected compromise
If you suspect someone accessed your account, act quickly:
- Immediately change your HTX password and your email password.
- Revoke or rotate API keys and connected third-party apps.
- Disable withdrawals temporarily if HTX provides such an option, or contact support and inform them of suspicious activity.
- Check withdrawal address whitelist — if available, enable it to limit withdrawals to pre-approved addresses only.
Best practices for long-term account hygiene
Make these actions part of your routine to reduce risk over time:
- Review account activity and permissions every 30–90 days.
- Keep software (OS, browser, authenticator app) updated.
- Use a hardware wallet for cold storage of large holdings — keep only necessary funds on an exchange.
- Store recovery codes and keys offline in at least two secure locations.
Frequently asked questions
- How do I confirm I'm on the real HTX site?
- Verify the domain and SSL lock in the address bar. Bookmark the official HTX login page and use that bookmark instead of following email links.
- Can I use a hardware key for HTX login?
- If HTX supports FIDO2 hardware keys, they are one of the most secure 2FA options. Use them where available.
- What if I lose access to my email?
- Contact HTX support immediately. Account recovery typically requires identity verification.